Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, fill out your fitness profile, make purchases, or contact support. This includes your name, email address, profile photo, date of birth, fitness goals, and payment information.

We also automatically collect certain information when you use our platform, including your IP address, browser type, device information, pages visited, and interactions with content.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Personalize your workout recommendations and content
• Process transactions and send related notifications
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events offered by Gymtality
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity

3. Cookies & Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. Cookies help us remember your preferences, maintain your session, and understand how you interact with our services.

You can control cookie settings through your browser. Disabling cookies may limit your ability to use certain features of the platform.

4. Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• Stripe — for payment processing and subscription management
• Amazon Web Services — for cloud hosting, email delivery (SES), file storage (S3), and live streaming (IVS)
• QuickBlox — for in-app messaging, audio, and video calls
• Apple Health / Google Fit — for syncing wearable fitness data (only with your explicit consent)

These providers are contractually obligated to protect your data and only use it as directed by us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.

6. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of all data we hold about you or ask us to restrict processing of your data.

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: